Institute of Care Management Australia

TAUGHT PROGRAMS & PROFESSIONAL CERTIFICATIONS

The Institute of Care Management (ICM) is Australia's most energetic learning organisation for health and community services managers and leaders in the disability, aged care and mental health sectors.

Our flagship program is open for enrolment now: a uniquely taught mini-MBA that’s designed to help managers build and grow sustainable, effective provider organisations.

All ICM programs and certifications are delivered online or in blended format.

ALL PROGRAMS

Australia’s most relevant programs for healthcare managers

The Institute of Care Management (ICM) fills important gaps in continuing professional training and certification for health services workers, managers and leaders in Australia, New Zealand, the Pacific Islands and South East Asia.

Our vision is to increase the number of capable leaders in the aged care, disability and mental health sectors to improve outcomes for vulnerable people. To achieve this, we specialise in topics related to health and community service delivery, management, governance and compliance. Unlike other professional certification organisations that focus exclusively on standalone exams without providing training, ICM experts teach multiple meticulously-crafted programs that enhance learning and development outcomes in real time.

Highly engaging and detailed topics include governance, compliance, law, people and team development, trauma-informed care, supporting neurodivergent people, working with people from culturally and linguistically diverse (CALD) backgrounds, mental health first aid, case management, data ethics in care, future workforce capability planning, complex case coordination, integrated care models, risk and safety, ethical decision-making, end-of-life care, dignity frameworks and more. Our approach to teaching ensures an almost 100% focus on your learning through rich, real-world hypothetical case studies, stories and scenarios from previous experiences. These tools are supported by our up-to-date research and scholarly knowledge.

ICM programs are cost-competitive and industry recognised.

ALL PROGRAMS

Keep up to date

Join ICM’s monthly newsletter where we share useful events, case studies, Tribunal and court decisions, recently published research (explained simply) and upcoming programs. Being monthly, you’re guaranteed to never be spammed and we don’t allowed paid advertisements in our newsletters, so you know the content is always relevant!