Certificate in Compliance Practice

The ICM Certificate in Compliance Practice helps you become the person your organisation trusts to keep things running smoothly and safely. You’ll learn how to build systems that meet Australian standards for health, aged care and disability services, from risk management to audit preparation. It is practical, direct, and designed for people who want to strengthen their skills in governance and compliance without getting lost in theory.

This course suits quality assurance and compliance managers, team leaders or anyone who supports safe and accountable care delivery. Every module links to real scenarios faced by care organisations across Australia, so you can apply what you learn straight away.

By the end, you’ll know how to identify compliance gaps, respond to audits with confidence, and promote a culture of continuous improvement. It’s about making sure good care happens every day, and being proud of the systems that make it possible. This short course certification is relevant to multiple areas of practice, including:

  • Disability / NDIS

  • Aged Care

  • Mental Health

  • Digital Compliance

  • Allied Health

  • Advocacy Practice

  • Other health and community services organisations.

Certificate in Compliance Practice (taught course)

  • 8 weeks.

  • You do not need to purchase any additional learning materials - everything including readings are provided.

    5 comprehensive learning modules on specific compliance and governance topics relevant to your work.

    Structured, easy-to-follow case-based assessments that you’ll complete independently.

    Multiple opportunities to receive detailed feedback on progress.

    Weekly virtual ‘open door’ with a Senior Teaching Fellow where you can ask any questions about the program materials or your assessments.

    All ICM students also receive 12 months’ access to any ICM webinars at no cost (expires 12 months after date of enrolment).

  • Delivered 100% online.

    Language: English.

  • Anytime from Monday 12 January 2026 onwards.

  • Minimum 18 years of age.

    Competent English speaking and writing communication skills.

  • This program is fully inclusive. In 2025, the total fee is $990 (GST inclusive).

    Fees must be paid prior to commencement.

 

Ready to get started? Apply now.

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In this short course, you may learn about:

  • Introduction to compliance and governance in Australian care sectors

  • Regulatory frameworks: Aged Care Quality Standards, NDIS Practice Standards, and National Safety and Quality Health Service Standards

  • Risk management fundamentals: identification, mitigation, and reporting

  • Audit processes and continuous improvement systems

  • Policy development and document control

  • Privacy, confidentiality, and data protection in care settings

  • Incident management, complaints handling, and root cause analysis

  • Building a compliance culture and promoting accountability across teams

  • Ethical and legal responsibilities in organisational governance

  • Conducting a compliance self-assessment

  • Writing a corrective action plan

  • Designing an internal audit schedule

  • Maximising your return from external consultants (e.g. audit consultants)

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